Terms & Conditions

Terms & Conditions

On this page, you will find a standard version of the Axis Freight Website Terms and Conditions. Please note that different terms and conditions may apply in certain countries.

The Terms and Conditions of use of the Axis Freight Website are as follows:


The copyright in this publication is owned by Axis Freight International GmbH.

Authorization to Reproduce

Any person may reproduce any portion of the material in these web pages subject to the following conditions:

    • The material may be used for information and non-commercial purposes only.
    • It may not be modified in any way.
    • No unauthorized copy is made of any Axis Freight trademark.
    • Any copy of any portion of the material must include the following copyright notice:
      Copyright © Axis Freight International GmbH. All Rights Reserved.

Axis Freight Trademarks

‘Axis Freight’, ‘Axis Freight Worldwide Express’, ‘Axis Freight Express’, ‘Axis Freight Parcel’, ‘Axis Freight eCommerce’, ‘Axis Freight eCommerce Solutions’, ‘Axis Freight Freight’, ‘Axis Freight Supply Chain’, ‘Axis Freight Global Forwarding’, ‘Axis Freight Europlus’, ‘Jumbo Box’, ‘Axis Freight Economy Select’, ‘Axis Freight Jetline’, ‘Axis Freight Sprintline’, ‘Axis Freight Secureline’, ‘Axis Freight Express Easy’, ‘Axis Freight Easy Shop’, ‘Axis Freight Connect’, ‘EasyShip’ are trademarks of Axis Freight International GmbH or any other company of Deutsche Post Axis Freight group, registered in at least one jurisdiction. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as outlined in the previous section paragraph) without prior written permission.

Other Trademarks and Trade names

All other trademarks or trade names referred to in these materials are the property of their respective owners.

Your Comments

Axis Freight wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. Axis Freight will be free to use and act on any information you submit.

Use of interactive features on this site

For your convenience, Axis Freight may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.

Accuracy of this site

These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at Axis Freight’s discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of Axis Freight. Axis Freight excludes any obligation or responsibility for this content.


Axis Freight makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion, and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

Disclaimer of Warranties

The services, the content, and the information on this website are provided on an “as is” basis. Axis Freight, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights, and fitness for a particular purpose. Axis Freight, its affiliates, and licensors make no representations or warranties about the accuracy, completeness, security, or timeliness of the services, content, or information provided on or through the Axis Freight website or systems. No information obtained via the Axis Freight systems or website shall create any warranty not expressly stated by Axis Freight in these terms and conditions.

Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights which cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

Limitation of Liability

To the extent permitted by law, in no event shall Axis Freight, its affiliates or licensors, or any third parties mentioned on the Axis Freight website be liable for any incidental, indirect, exemplary, punitive, and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the Axis Freight website and Axis Freight systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not Axis Freight is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall Axis Freight’s total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 100.00. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Products and Services

Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to Axis Freight’s Terms and Conditions of carriage. Since these may vary depending on the location of the country of origin of the shipment, please contact the nearest Axis Freight service center to obtain a copy of the local terms and conditions. Not all of Axis Freight’s products and services may be available in every country.

Disclosure of Information

All information provided to Axis Freight by visitors to these web pages is considered to be confidential and will not be disclosed by Axis Freight to any third party except as may be required for the provision of the services.
On this page, you will find a standard version of the Axis Freight Website Terms and Conditions. Please note that different terms and conditions may apply in certain countries.

Shipment cancellation

After booking a shipment by Axis Freight means tracking number is issued to the customer if the customer wants to cancel the shipment 10% will be charged to the customer for the freight amount including the two side transportation handling documentation and service charges these will be the liability of the customer who booked the shipment with Axis Freight.

The Terms and Conditions of use of the Axis Freight Website are as follows: